ECS is always aware of the location of your vehicle. If you do not make contact with your chauffeur at the specified time, please call us at 1-800-743-3151.
Once you have placed a reservation on-line, you will receive a confirmation email containing a reservation number and a confirmed status. If you need to book a reservation that is within 24 hours of your pick up time, please call ECS at 1-800-743-3151 to schedule this with one of our Reservation Specialists.
Cancellations are accepted by phone only, 1-800-743-3151.
Sedan / SUV cancellations require at least 4 hours notice before the scheduled pickup time to avoid charges.
Limousines / vans / mini buses require 48 hours notice before the scheduled pickup time to avoid charges.
Motor Coaches require a 14 day notice before the scheduled pickup time to avoid charges.
Worldwide reservations outside the United States requires 24 hour notice before the scheduled pickup time to avoid charges.
A cancellation confirmation number will be provided at the time the cancellation is called into ECS. It is the customer's responsibility to retain this number.
ECS has been in business for over 17 years. We have the proper licensing and carry full insurance on all of our vehicles.
Please select a city and go to the airports section on our website to know exactly where to meet your chauffeur at the airport you are arriving. Your chauffeur will have your name on a sign. For International arrivals, your chauffeur must meet you outside of customs clearance.
ECS is required to comply with local regulations established by every airport and local traffic authority. These rules vary significantly from one city to the next. Due to ongoing construction in many airports, please call 1-800-743-3151 if you are unable to locate your chauffeur. Please note that these pick-up instructions are for sedans only. When meeting a van or a bus, please call ECS to get pick-up instructions.
ECS, is all about customer service. If you make a reservation for a vehicle, you can extend the time for as long as you need it.
ECS provides service in over 600 cities worldwide.
Sample of cities we serve:
If your city is not listed above, please contact ECS at 1-800-743-3151.