Inquiries
Reservations
Our Reservation Specialists are available to help you make, modify or cancel your reservations anywhere in the world, 24 hours a day, 7 days a week!
To make a reservation at any of our nationwide car service locations, you may access our Online Reservation Center, or to speak directly with a Customer Service Representatives, please call our toll-free Reservation Center by calling at 1-888-825-8855.
Billing Inquiries
If you have questions about your bill, you may direct your questions to our billing department by sending an e-mail to accounting@ecslimo.com or by calling 888-825-8855.
Receipt Request
Receipts can also be requested by sending an e-mail to accounting@ecslimo.com or by calling 888-825-8855.
Rate Requests
Rate requests can be accessed through our Instant Rate Look-up feature. In addition, you can e-mail questions regarding rates in over 600 cities to info@ecslimo.com or you can speak to a Customer Service Representative by calling 888-825-8855.
Customer Feedback
We encourage you to give us feedback on how we are doing! Please feel free to provide us with your input by completing our on-line customer feedback survey. You may also e-mail questions, comments, or concerns about your service experience to info@ecslimo.com or speak directly to one of our Operations Manager by calling 888-825-8855, x223.
Event Planning Inquiries
If you are a meeting or event planner, you can request information on-line by submitting a Request for Information form to our Event Services Team, or by calling 888-825-8855 to speak directly to an Event Services Representative.
